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  • Service Administrative Assistant

    Heiser Chevrolet Cadillac
    Job Description

    Position: Service Administrative Assistant Chevrolet Cadillac
    Job Location(s): West Bend, WI
    Employment Type: Full Time

    About Heiser:
    For more than 100 years, Heiser has been a family owned, premier automotive dealer group throughout Milwaukee. With multiple locations servicing the metro-Milwaukee and West Bend areas, Heiser features vehicle sales, parts/service centers, and body shops under the brands of Chevrolet, Ford, Lincoln, Toyota, and Cadillac. At Heiser we believe that, “today’s your day” and we are currently seeking qualified candidates to join our highly successful TEAM. For more information on who we are, please visit our website at www.heiser.com.

    Overview of Position:
    Heiser Chevrolet Cadillac of West Bend has an immediate opening for a Service Administrative Assistant. We are seeking a professional individual, preferably with service experience, who demonstrates strong customer service skills, is detail oriented, and who is a self-starter and team player capable of working in a fast-paced environment. The Service Consultant works with our Service Department performing a range of administrative and customer service duties including making cost estimates, tracking the status of repairs, and writing reports that detail time and labor costs.


    • Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests
    • Verify warranty and service contract coverage
    • Develop estimates
    • Write repair order
    • Maintain customer records
    • Serve as communicator and Liaison between customers and Technicians
    • Ensure customer needs are understood by technicians
    • Ensure needs and recommended services/repairs are understood by the customer
    • High School Diploma or GED Equivalent
    • 1+ year(s) relevant sales and service experience
    • Previous automotive service experience preferred
    • Valid and clean WI Driver’s License
    • Proficiency in Microsoft Office
    • Must be able to work some evenings and Saturdays
    • Excellent verbal and written communication skills
    • Ability to function as part of a team and work independently
    • Willingness to learn and take direction
    • Ability to adapt to the needs of a fast-paced work environment
    • Competitive Pay
    • Competitive Health, Dental, Vision, Disability, Life, Accident, and Cancer Insurance
    • Training
    • Paid Time Off and Holiday Pay
    • 401k with Company Match
    APPLY HERE: https://bit.ly/3uX7euc
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