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  • Marine Technician

    Cedar Lake Sales & Service, Inc.
    Job Description
    We are growing and looking for the right person to join our successful, busy parts & service department! Marine experience preferred but we will train the right candidate the specifics needed to be successful.
    Position Description: The Technician is responsible for performing inspections, diagnostics, repairs, maintenance, rigging and installations as efficiently as possible while ensuring quality work. Yearly attendance required to receive recertification thru Mercury Marine University.
    The job may include:
    *Proving clear documentation of service in the form of the 3 C’s (concern, cause and correction) and time tracking
    *Keeping work area, tools and units clean and organized
    *Performing proper diagnostic procedures
    *Utilize vendor support, tech manuals, service bulletins and training materials
    *Following proper shop processes and procedures
    *Staying within approved timeframe and communicating any delays with the advisor
    *Proactively looking for value-added service that can keep the unit in top condition
    *Documenting and communicating any additional work needed
    *Ensuring work is approved prior to beginning
    *Returning warranty parts properly and promptly
    *Submitting a complete parts request to the parts department with all unit information
    *Performing proper repair procedures
    *Quality checking each repair
    *Removing all tools, rags, etc
    *Cleaning as you work and alert detail to any issues that need to be addressed
    *Assisting the Service Manager in explaining work to customers or getting an explanation of customers concern when communication is challenging
    *Returning all paperwork, Keys and unit to the proper place when finished
    *Informing management of any broken, damaged, worn or dangerous conditions, parts or equipment
    *Striving for 100% customer satisfaction through fixing things right the first time
    *Saturday work may be needed
     
    The ideal candidate will have:
    *Valid Drivers License with clean driving record
     * High School Diploma or equivalent
    * Enjoy interacting with customers in person and over the phone
    * Analytical and problem-solving skills to identify areas of concern and offer solutions
    * Some basic mechanical knowledge is a plus
    * The desire to always do the job right the first time
    * Positive attitude and a team player
    * Computer skills
    *Ability to learn to operate a tractor/Forklift
    *Physically able to lift at least 50 lbs.
    *Capable working in both indoor/outdoor environments
    We offer:
    *Competitive pay commensurate with experience
    *Vacation time/PTO, Retirement plan with company match, Health Insurance, Paid Holidays
    Hours per week: 40 (Monday thru Friday) 1st Shift, Saturdays are rotating during Spring/Summer/Fall/Winter Stop into fill out an application or send your cover letter and resume to Adam@cedarlakesales.com
    Contact Information
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