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  • Customer Support Specialist

    Express Employment Professionals
    Job Description

    Local Washington Company supplies trailer parts to manufacturers and wholesalers is looking for a Customer Support Specialist. They assemble, pack, and ship products across the country.  They deliver top of the industry quality and exceed customer expectations.

    Job Description

    The Customer Support Specialist performs a wide variety of administrative and clerical tasks for the company, assisting with clerical and administrative processes. Examples include organization, data entry, reporting, & reconciliation. The Administrative Support position wears many hats and serves as a resource to clients, vendors, and employees.

    Responsibilities include, but not limited to:

    • First point of contact for incoming calls and physical guests in the building. Route calls to appropriate personnel or provide positive customer service.

    • Enter customer orders, prepare shipping department, organize outbound freight.

    • Provide administrative support to Managerial & Sales staff.

    • Order and track office supplies as needed.

    • Other duties as assigned.

    Qualifications

    • Proficient computer skills with an emphasis on Microsoft Excel

    • Experience in bookkeeping with an emphasis on Intuit QuickBooks

    • 1-2 years of experience in an office-based manufacturing or distribution environment preferred.

    • Excellent written and verbal communication skills

    • Warm, engaging phone presence

    Additional Information

    Once hired they offer:

    • Health, Dental, Vision, Life Insurance, and a Simple IRA match

    • Paid Sick, Vacation, and Holidays

    • Opportunity to lead a team and make an impact

    • Flexible, casual, and laid back work environment

    • Close to I-41 and I-45

    Contact Information
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