Local Washington Company supplies trailer parts to manufacturers and wholesalers is looking for a Customer Support Specialist. They assemble, pack, and ship products across the country. They deliver top of the industry quality and exceed customer expectations.
Job Description
The Customer Support Specialist performs a wide variety of administrative and clerical tasks for the company, assisting with clerical and administrative processes. Examples include organization, data entry, reporting, & reconciliation. The Administrative Support position wears many hats and serves as a resource to clients, vendors, and employees.
Responsibilities include, but not limited to:
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First point of contact for incoming calls and physical guests in the building. Route calls to appropriate personnel or provide positive customer service.
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Enter customer orders, prepare shipping department, organize outbound freight.
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Provide administrative support to Managerial & Sales staff.
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Order and track office supplies as needed.
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Other duties as assigned.
Qualifications
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Proficient computer skills with an emphasis on Microsoft Excel
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Experience in bookkeeping with an emphasis on Intuit QuickBooks
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1-2 years of experience in an office-based manufacturing or distribution environment preferred.
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Excellent written and verbal communication skills
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Warm, engaging phone presence
Additional Information
Once hired they offer:
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Health, Dental, Vision, Life Insurance, and a Simple IRA match
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Paid Sick, Vacation, and Holidays
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Opportunity to lead a team and make an impact
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Flexible, casual, and laid back work environment
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Close to I-41 and I-45
